FAQ & Site Info
Terms of ServicePAYMENT:
All payments must be received within 5-7 business days after the end of the auction. All payment methods are outlined in each auction. Note: Credit Card or Debit Card Payments are managed through PayPal.
FEES (INSURANCE AND EXTRA SERVICES):
Shipping Insurance fees are outlined in each auction. These fees are optional and they depend on the price of the item (s). We strongly suggest that you insure your item. In the event of a lost or damaged package, we have to file a claim through the shipping carrier provided that the item was INSURED. Once the claim has been cleared and paid, we will re-ship the item at our expense. If the item is not replaceable, we will refund your total buying price only. Please note that INSURED items are covered in the U.S. states only. We strongly suggest that you purchase shipping insurance. Shipping insurance ranges from $1.95 to $7.00, provided that the total buying price is less than $500.00. Shipping insurance protects your purchase and your invested money on any item. If you need a quote on shipping insurance for any item on our store, please do not wait and send us an e-mail with your question. -Click here- for our contact page.
SHIPPING AND HANDLING:
We offer shipping to any of the lower 48 U.S states. Alaska and Puerto Rico require an additional charge, please send us an e-mail for your exact shipping charges.
International: We also offer international shipping to any country covered by the USPS. Please send us an e-mail for your exact shipping charges.
All orders are shipped within 3 working days after payment has been cleared. If you paid through a Personal Check, it will take up to 10 business days for the payment to clear.
We do our best to deliver your order on a timely manner. Any questions, please send them to: email@example.com
RETURNS AND REFUNDS:
Each auction/sale is subject to a different refund and return policy. We do not have a standard refund and return policy. But, the most common ones are:
* 100% refund, less shipping charges.
* FINAL SALE: No refund or return.
* Exchange, given that the item is replaceable.
However, we strongly suggest that you contact us or read the Refund and Return Policy on the auction/sale that you are interested in. These terms normally appear at the bottom of the auction/sale. If the Refund and Return Policy does not appear in the auction/sale, please contact us for the terms of Refund and Return.
Contact us through our e-mail at: firstname.lastname@example.org. We answer within 0-24 hours.
All of the terms specified above are subject to change without notice.